FAP Turbo Problems & Troubleshooting - FAPTurbo FAQ

FAP Turbo FAQ with answers to the most problems regarding installation, activation, software and settings.

I cant activate my Copy!! My expert ID=0!! Help me!
This is a common but easy to fix glitch in Metatrader4. First check the EA settings. Turn on “Allow DLL imports” and remove “Confirm DLL function calls” there. Also check the global parameters of the Metatrader: Tools -> Options -> Expert Advisors. Turn on “Allow Dll imports” and turn off “Confirm DLL function calls”. Then restart Metatrader! You must Just restart your Metatrader and try again! It helps. If it happens again in future then just restart your metatrader.

My Metatrader crashes when I try to run Fapturbo!!
That means you use outdated MT4. Please update it to the latest build. Contact your broker if you cant update your MT4 manually.

I installed FAPTURBO but I dont see it in the NAVIGATOR Tab in metatrader!
The problem could be that you have several Metatraders installed on your PC. Check if you installed FAPTURBO to correct folder of the correct MT copy

I have the little smiley face in the right top corner, but it is not doing anything.
If the face is smiling that means EA is working correctly. It will open trades when it identifies the proper market situation. Have patience. It will open new trades sooner or later (often during first few days) Most of the advisors don’t open the new orders instantly after you run them! Advisor is monitoring the market and opens its trades only on condition of possible profits!

I have a large draw down on my open trade. What’s wrong? Am I losing money?
There is no problem here. You trade is not closed yet. Have patience. Draw downs are a normal part of the Forex investing landscape and they must be expected. FAPTURBO is not a crystal ball, it is a system that uses various technical indicators to enter and exit trades. FAPTURBO has a built Stop Loss value so even if you experience a losing trade the loss will be limited by the Stop Loss value. You should know that All trades stay in minus for some time. The Forex Market always has price movements in both directions – there is no problem here. You can backtest on the EA history to better understand how it works. A current minus does not mean a loss, because the trade is Open. Only closed trades can be considered losing trades. FAPTURBO makes 96% winning trades

Why do my trades start in Minus?
Please note that all new open trades stay in minus for some time because you have to pay the “spread” (commission) to the broker! That is not a problem. Sooner or later most of the trades will close in profit. Have patience.

When I drag the expert advisor onto a chart, I don’t get the smiley face, just an X. I follow the procedure but it still doesn’t respond.
The Smiling Face icon means that EA works correctly. If you don’t see the Smiling Face, just click on the “Expert Advisors” button on top of the Metatrader menu.

I see the sad face of the expert advisor instead of smiley face
If you see the Sad Face that means you forgot to set “Allow live trading” parameter for the expert advisor. Please follow check the parameters.

Why are some expert advisors shown in grey in the NAVIGATOR TAB?
Experts-Robots are shown in grey because they don’t have open source codes. That’s fine. It is not the problem at all. They will still work fine if they have the Smiling Face on the top right of the attached graph. Template MT4 experts like “MACD Sample” and “Moving Average” are free samples with open source and that’s why they are shown in yellow.

I cant activate my copy because Activation ALARM does not appear!
Maybe your copy is already activated or you forgot to check “allow DLL imports” and remove “Confirm DLL function calls” in the EA settings. Another possible reason: Today is non-trading day (weekend or Friday, for example). Wait 2-3 days for this alert to appear. It will appear during only trading days.

FAPTURBO doesn’t trade! What am I doing wrong?
If FAPTURBO does not open a single trade after 1 week that means something is wrong here.

Here is what to do:

• -First of all please carefully check all the setup steps according to the FAPTURBO GUIDE.
• -Make sure you have a smiling face of FAPTURBO EA on the right top side of the Chart.
• -Check if your copy is activated.
• -Check the Log or Journal for possible errors. Contact our support for help.
• -Check if the FAPTURBO.DLL exist in the expert/libraries folder in your Metatrader

I get the error “No money to open more orders.”?
That means that your deposit is too small for the current level of risk. Try to increase your deposit or decrease the lot size. For example, change the lot size from 1 to 0.1 in EA parameters.

I get “alligator jaw error”
In most cases all Alligator jaw errors mean temporary connection to broker error. You can skip them. Such errors are removed automatically when connection is established again.

I get error “Trade is not allowed”.
That could mean you logged in using the Investor password instead of Trader password or forgot to “allow live trading” in EA settings

My orders are opened with Zero stop loss and Take profit! Help me!
There is no problem here. You use the Stealth mode. Stealth Mode protects you from cheating on the broker side. Using the stealth mode the take profit and stop loss values are not displayed to broker. That does not mean that your order does not have stop loss and take profit. It is “inner” and not visible.

I get “order send error”.
Check the take profit and stop loss settings. Some brokers do not allow scalping. Enable the Stealth mode.

My trading results are bad. What is wrong?
There could be few possible reasons:

• First of all please carefully check all the setup steps according to the FAPTURBO GUIDE.
• If you use the Scalper strategy check the Spread value. It should be 3-4 for EURGBP or less for proper trading. Take into account that some brokers increase the spread value at night and cheat you! Check spread at night too.
• For scalper strategy make sure you use PROPER GMT OFFSET. Failing to set the proper GMT OFFSET will result in a loss and bad trading! Read GUID for more details!
• Please note that trading any forex strategy you should take into account that your goal is to make profit long term. You should check your results monthly or quarterly, not every day or every week. The idea here is to make you profit in a long run! So have patience and you will be amazed how well it works!

My trading results differ from yours on site.
Trading results could differ in different brokers and even inside one broker. That is normal.
Demo and Real account have different spread size and different order execution times so results could vary too. That is not a problem.

I see “Requotes or Off Quotes” and “Trade context is busy” ERRORS in Journal!
Requotes and trade context is busy errors happen on the broker side from time to time. We cant do anything about it. That is part of live trading and they should be expected. Such errors decrease profitability comparing to demo accounts but don´t harm the system.

My Scalper Trade was not closed on time! What happend?
Maybe you had disconnection issue or requotes problem that prevented EA from closing position in time. That sometimes happen on the broker size. If you have poor connection we recommend ordering VPS server to host your trades. Also you can close such invalid trades manually later.

My Spreads for EURCHF and GBPCHF are larger than 3. What to do?
Spread must be 3-4 for main pair EURGBP. For other pairs spread can be larger. it’s OK!